MRMC are delighted to announce they have undergone their second re-certification process and audit for compliance to the internationally recognised ISO 9001:2015 standard.
Of particular note, the auditor found that our system was entirely pertinent to our scope of work and post audit, free of any noted non-conformities (NCNs), observations or opportunities for improvement (OFIs) – a clean bill of health for 2019!
MRMC has shown they have good product and service reliability and process controls, which means lower costs for its customers!
MRMC’s Director, Alix Robinson said, “We’re proud to have achieved ISO 9001:2015 re-certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”
British Assessment Bureau
This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates MRMC’s commitment to customer service and quality in delivery.
MRMC may continue to display the coveted British Assessment Bureau quality shield and ISO 9001:2015 logo to demonstrate its conformance to the standard.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.
The benefits of certification to ISO 9001 include:
- Streamlining an organisation’s procedures;
- Bringing consistency to an organisation’s service delivery;
- Reducing cost and rework;
- Improving an organisation’s management practices;
- Enhanced status;
- Competitive advantage;
- Lower insurance premiums.
Mark Robinson said: “Just like we advise our clients on their SMS, a company’s BMS only works if it is used as a live, evolving document. Used in this way, it does not just simplify businesses working practices, but better informs and guides them on delivering the best service possible. This is a principle we apply to our own BMS and is reflected in the auditors findings for our re-certification.”